QUESTION 29A Cisco administrator is asked to set up two new end users in Cisco Unified Communication Manager. Which two fields are required? (Choose two.) A. First Name B. User ID C. PIN D. Telephone Number E. Password F. Last Name Correct Answer: AD Explanation QUESTION 30 A user reports that during calls they hear excessive hissing when neither party is talking. Which option is one cause of this noise? A. QoS B. LoPS C. VAD D. EPL E. SRST Correct Answer: C Explanation QUESTION 31 A voice admin is trying to help a user to remotely change the call forward busy settings for a directory number. Which option shows how to make this change remotely? A. Log in to https:///ucmuser > general settings. B. Log in to https:///ucmuser > phone > phone settings. C. Log in to https:///ucmuser > phone > call forwarding > advanced calling rules. D. Log in to https:///ucmuser > voicemail. Correct Answer: C Explanation QUESTION 32 A Cisco IP phone is connected to a Cisco switch and is trying to obtain its network configuration. What is the first protocol that is used? A. RTP B. DHCP C. CDP D. SIP Correct Answer: C Explanation Explanation/Reference: h/administration/guide/5_0/LowPovr.html#wp1066491 QUESTION 33 Which component allows Cisco Jabber to communicate with clients who are outside the corporate network? A. Cisco Extension Mobility B. Cisco TMS C. Cisco Mobility Remote Destination D. Cisco Unified RTMT E. Cisco Mobile and Remote Access Correct Answer: A Explanation QUESTION 34 Several users in the same Call Manager group reported that they receive a fast busy tone when they go off hook. They reported that the issue went away after a few minutes. Where should the voice systems administrator begin troubleshooting? A. SIP gateway B. Cisco Unified Communications Manager subscriber C. network cable D. 7945 IP phone Correct Answer: B Explanation QUESTION 35 A network administrator wants a new employee to download the RTMT tool. Which menu option supports this function? A. Bulk Administration > Job Scheduler > Plugins B. Application > Plugins C. Call routing > Plugins D. Server > Region > Plugins Correct Answer: B Explanation Explanation/Reference: Explanation: to-monitor-cisco-unity-connection-and-cucm/ta-p/3122211 QUESTION 36 An administrator must keep CDR data for a longer period of time and wants to modify the configured value of the CDR/CMR Files Presentation Duration Days). Which menu options does the engineer navigate? A. Unified CM Administration > System > Enterprise Parameters B. Unified Serviceability > Tools > Serviceability Reports Archive C. Unified CM Administration > Call Routing > Route Plan Report D. Unified Serviceability > Tools > CDR Management Correct Answer: A Explanation QUESTION 37 What is the maximum amount of packet loss an engineer should allow for voice traffic on an IP network? A. 5 percent B. 2 percent C. 3 percent D. 1 percent Correct Answer: A Explanation QUESTION 38 A user presses the envelope button on a 7945 IP phone, but it only launches audio voicemail. Where should the voice systems administrator troubleshoot? A. Visual voicemail IP phone service in Cisco Unity Connection B. Visual voicemail IP phone service in Cisco Unified Communications Manager C. SIP trunk between Cisco Unified Communications Manager and Unity Connection D. IP phone network connectivity Correct Answer: CExplanation QUESTION 39 A manager is generating bill reports for a particular user. Which navigation sequence must be used for this task? A. Bills > Department B. User Reports > Bills > Department C. Bill > Individual D. User Reports > Bills > Individual Correct Answer: D Explanation Explanation/Reference: erb.pdf QUESTION 40 Which address is required to create a video endpoint in Cisco Unified Communications Manager? A. MAC B. IP C. E.164 D. SIP URI Correct Answer: D Explanation 301 Moved Permanently

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